Frequently Asked Questions

Everything you need to know about shopping with Edwards & Co.

What is the standard shipping timeframe for my order?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Return shipping is free for all domestic exchanges.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section on the product description.

What payment methods do you accept?

Edwards & Co accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your garments ethically sourced?

Sustainability and ethics are at the core of our brand. We partner exclusively with factories that provide fair wages and safe working conditions, and we prioritize the use of organic and recycled fabrics.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.